Customer Stories

How A Large Energy Company Is Driving OT Excellence with ServiceNow.

By leveraging ServiceNow’s OTM module, a Large Energy Company addresses critical regulatory and audit requirements and positions itself as a leader in OT governance and management.

How Riskified Streamlined their IT Asset Management with Jamf and ServiceNow.

Riskified, renowned for its fraud prevention and chargeback protection solutions, recognized the importance of efficient IT processes. They partnered with ITS Partners to embark on a transformative journey of IT asset management by leveraging ITS’ Automated Solutions for Enhanced Asset Intelligence and Streamlined Processes.

This company wanted to use ServiceNow OT to enhance its operation efficiency, reduce repair times & enhance its employee experience.

How Global Brand Enterprise Gained a Competitive Edge by Implementing Business Continuity Management From ServiceNow

By partnering with ITS, Global Brand Enterprise transformed its disaster recovery planning. Now it can operate with agility to stay ahead of its consumers’ needs.

How Service Express Increased Their Customer Reach With a Customized ServiceNow Integration

By partnering with ITS, Service Express continued its rapid and exciting growth by offering a streamlined integration of its flagship platform for its ServiceNow® clients.

How a National Retail Chain Cut Their Resolution Time By 60% and Saved $500K In Systems Costs.

By partnering with ITS, a Large Retail Chain substantially increased cost-savings and drastically improved customer experience.

How Verisk Transformed End User Performance by Implementing (SAM) from ServiceNow®

By partnering with ITS, Verisk implemented SAM to increase software visibility, decrease costs, and simplify the user experience for their global workforce — transforming the quality, productivity, and timeliness for its end-users.

How WellStar Is Delivering Quality and Confidence With ServiceNow®

Nationally ranked healthcare system delivers high-quality patient care with security confidence.

How Gordon Food Service Replaced Legacy IT Infrastructure with ServiceNow®

High-quality foodservice demands high-quality IT. By partnering with ITS, the largest privately owned foodservice distributor in North America significantly improved their IT infrastructure, reduced labor costs, and downtime, and improved service to employees, vendors, and customers.

How a Large Financial Services Organization Saved $500,000 Using ServiceNow’s SAM Tool

Prior to partnering with ITS, a lack of visibility into their software assets led to uncertainty with compliance, risk, and increased costs. After assessing their software uncertainties, ITS helped them to shape their goals and begin to formulate a clear picture of a preferred future.

How Huntington Bank Turned IT into a Driver of Organizational Growth

Since partnering with ITS, Huntington Bank’s strategic alignment, departmental unity, and technological maturity have led to game-changing insights that are guiding the organization to greater success.

Henry Ford Health System cut its audit prep time in half.  

By partnering with ITS, Henry Ford Health System was able to significantly reduce time and labor costs dedicated to audit preparation by unlocking the full potential of ServiceNow’s Software Asset Management.

An overhauled CMDB can do wonders for your bottom line.

How a leading health system completely revolutionized their Configuration Management Database (CMDB) and saved $500,000 annually.

Paychex experiences more productivity and innovation with ServiceNow and ITS.

ITS suggested ServiceNow’s Incident Response Module as a solution. While the Paychex team made some minor customizations, they easily transitioned to the new software.